Support Dashboard
Email support performance metrics
Support Autopilot
Automated freeze & cancel handling — off / shadow (log only) / approve (queue for review) / live
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Recent Autopilot Activity
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Open Tickets
Avg Response
Today's Tickets
Resolved Today
SLA Met
Tickets by Category
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Volume Trend (Last 30 Days)
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Location Comparison
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| Location | Open | Resolved(30d) | Avg Resp | Avg Close | SLA % | Top Issue |
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Agent Workload
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AI Draft Performance (30d)
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Recent Tickets
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